Case Study
Bernicia Group Improve Efficiency
Background The Bernicia Group is a registered social landlord providing over 8,000 homes throughout the North East of England, providing a range of responsive and flexible housing, and care and support services tailored to meet the specific needs of their customers. They operate a Property Maintenance Division (PMD) an inhouse DLO, employing approximately 100 staff comprising fully qualified joiners, plumbers, gas service engineers