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Berlin-Brandenburg Airport: Automated Alerts and Mobile Incident Management at Berlin-Brandenburg Airport

Berlin-Brandenburg Airport: Automated Alerts and Mobile Incident Management at Berlin-Brandenburg Airport

Derdack
Pages 1 Pages

Derdack helped Berlin-Brandenburg Airport streamline flight operations through SIGNL4's mobile app, providing technicians with comprehensive information including maps of affected components in critical infrastructure like baggage handling systems. Alerts automatically escalated to other technicians if unacknowledged within required times, ensuring rapid response. This demonstrated value led to gradual integration of additional systems, such as automatic docking guidance, now managing 80 technicians across 10 maintenance teams for smooth, uninterrupted flights.

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