Company Background Bentleys is an association of independent, full-service accounting firms in Australia. Bentleys Queensland has a staff of about 160 professionals focused on rural small and midsize businesses and government clients. From Server to Desktop Virtualization Bentleys Queensland had virtualized its fleet of servers in 2010 and wanted to go one step further by virtualizing desktops. At the time, the staff was using a fleet of aging desktops and laptops running Windows XP that were perceived as too slow for the latest 64-bit applications, especially compared to the newest laptops many people had at home. Updating and replacing physical desktops was onerous and time-consuming for the firm’s two IT administrators. It took considerable time to create a new image with appli

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