CUSTOMER SUCCESS STORY Belgian Telco Stops Data Scraping and Safeguards Revenue2 Belgian Telco Stops Data Scraping and Safeguards Revenue Belgian Directory Service stops data scraping, and safeguards revenue with Imperva Overview The customer is the leading Directory Service in Belgium. Owning a database of more than 8 million telephone numbers and addresses (both private and business listings), the customer provides directory services mainly via 2 channels: call center with operators who can deliver personalized service and self-service search via website. Challenges Bot operators jeopardizing the integrity of the directory assistance database The customer Directory Service has a mandate from the Belgian Institute for Postal services and Telecommunications to provide a service t

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