CUSTOMER STORY Industry: Fitness Location: Santa Monica, California Size: 1,000 employees Challenge Modernize IT operations to align with company’s transition to a digital content delivery model Products • The Now Platform ® • ServiceNow ® IT Service Management Solution Using the Now Platform, Beachbody integrated ServiceNow with Slack to eliminate email burden and increase service quality Beachbody strengthens IT operations and employee experience with ServiceNow Increase in documented changes Can raise ServiceNow incidents directly from Slack Reduction in service outages 90% 250% Fitness solutions leader Beachbody moves to a digital, on-demand delivery method Beachbody is a worldwide leader in fitness, nutrition, and weight-loss solutions with the mission of help

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