Viatek CUSTOMER SUCCESS STORY E-automate points the way to the future for Australian print service provider OVERVIEW Viatek viatek.com.au Melbourne, VIC, Australia BUSINESS CHALLENGES: • The company needed better ways to engage its customers via an online portal with 24/7 access and broad capabilities. BENEFITS OF SWITCHING: • With e-automate, management has a global view of the entire business including, inventory, service calls, pre-loved machines, service technicians, and assets. • E-automate has improved customer experience, integration with other applications, data transparency, and reporting capabilities. • While the office equipment industry in Australia has changed and will continue to do so over the coming years, leading print service provider Viatek is contin

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