BBVA Centralizing previously distributed loan operations improves time to market for innovation, reduces risk and improves efficiency BBVA needed Bonita to manage personal and professional loans for the entire Colombian market (460+ offices). Before implementation of the Bonita project, loans were processed by individual local offices according to each office’s own process. Processing times and handling were not standardized from branch to branch, or optimized across all branches. In Bonita, the design of forms and the generation of a scorecard and follow-up is very fast. Thanks to Bonita, we have optimized the processes and have less manual operation. José Arturo Gómez Industrial Engineer, BBVA Banco Bilbao Vizcaya Argentaria Colombia SA is part of a global financial group, with

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