Case Study

Banco Bica: Creating successful market differentiation with Bonita by focusing on the user experience

Banco Bica: Creating successful market differentiation with Bonita by focusing on the user experience

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Banco Bica Creating successful market differentiation with Bonita by focusing on the user experience Banco Bico currently has more than twenty processes implemented using Bonita. Some are as simple as notifications for messages received. Others are much more complicated, where different levels of the company participate (agents, managers, directors). Each receives alerts on actions that need to be taken, the process status, and so on. We know of other BPM products, but we had much better references on Bonita, so we made the decision, with absolute certainty, without evaluating other options. And I think we made the right decision. Jorge Andrek 2 nd Vice President of Banco Bica Banco Bica began current operations in October 2012. It has eight branches in the West Central region of Argen

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