Overview Grupo Financiero Bancomer (GFB) is one of Mexico’s leading financial services holding companies with total assets of 2.5 billion dol- lars. GFB operates under a universal banking model and offers a wide range of products and services including commercial, corporate, and consumer banking, credit and private banking, insurance, stock market services, financing sales, services for manufacturers, FX storage services, and commercial exchange. Challenge When BBVA Bancomer of Mexico launched its internet banking portal, Bancomer.com, there was a strategic need to extend banking trans- actions to the web as part of the new online fi - nancial services. A previous online transaction services project used a proprietary solution that took a long time to develop, was expensive

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