THE SITUATION Bayer Real Estate is responsible for the management of the Bayer Group’s real estate portfolio in Germany and provides advice for real estate transactions worldwide. The organization contains three business units: • Portfolio Management, which is responsible for sales, commercialization, and contract management. • Facility Operations, which is responsible for all operations and maintenance of the portfolio. • Administration, which handles general functions like purchase and accounting. To meet the challenge of managing a large real estate portfolio, Bayer Real Estate recognized the advantages of business process automation with a central system to standardize processes. However, the new real estate portfolio is owned by several property companies that needed to be

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