CASE STUDY Web site: http://www.deskalerts.com E-mail: sales@deskalerts.com ORGANIZATION: Baxalta http://www.baxalta.com/ BaxaltaAisAaAbiopharmaceutical company,AaAformerApartAofABaxter International,AemployingAmoreAthan 16AthousandsAemployeesAworldwide INDUSTRY: Pharmaceuticals CHALLENGE: AsAmanyAotherAcompanies,ABaxalta neededAaAreliableAwayAtoAinformAtheir employeesAaboutAtheAkeyAsystems outagesAandAdowntimes. SOLUTION: DeskAlertsAsystemAwasAimplemented byAITAdepartment,AwithAtheAnotification agentsAinstalledAforAmoreAthanAthree thousandsAemployeesAinAAustria. BENEFITS: WithADeskAlertsAnotificationsAinAplace, BaxaltaAhasAaArobustAchannelAfor communicatingAtheAcriticalAinformation toAtheirAemployees.AITAdepatmentAuses itAtoAdeliverAtargetedAnotificationsAabout systemAoutages/recoveriesAa

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