Barnsley Metropolitan Borough Council find QRoutes helps them plan SEN transport with confidence and clarity Barnsley Metropolitan Borough Council are able to approach the complex task of Special Educational Needs with new confidence by using QRoutes as the bedrock of their process. “When our department began planning and managing SEN transport in 2015 there were 390 pupils.”, says Terry Smith of the Place Directorate Environment & Transport Barnsley MBC. “This year the number is 654 [a 68% rise] and we’re expecting it to grow by over 100 in the next couple of years. We’re also being asked to provide transport up to the age of 25 rather than 16”. The team knew that to cope with the growing numbers they needed to fundamentally improve the way they plan and manage the con

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