Baptist Health South Florida is an internationally recognized healthcare network with 10 hospitals, more than 100 physician practices, and outpatient facilities spanning four counties from Palm Beach to the Florida Keys. Like other U. S. integrated delivery networks (IDNs), Baptist Health has adopted a self-distribution strategy with a central Distribution Center serving its facilities. Direct distribution helps to contain supply chain costs, and to reduce the amount of valuable space used for storing inventory at hospitals. Shortly after starting up a new 157,000 square foot DC in 2014, operations and IT teams at Baptist started seeking software solutions to improve manual material handling processes. After exploring warehouse management systems to complement their

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