Ballad Health Streamlines policy workflows enhancing staff productivity and patient quality with PolicyManagerTM case studycase study Ballad Health © 2018 PolicyMedical. All rights reserved. 2/5 Ballad Health (formerly Mountain States Health Alliance) is an integrated healthcare system serving 29 counties of Northeast Tennessee, Southwest Virginia, Northwest North Carolina and Southeast Kentucky. Our system was created to improve the health of the people we serve. Ballad Health operates a family of 21 hospitals, including a dedicated children’s hospital, community hospitals, three critical access hospitals, a behavioral health hospital, an addiction treatment facility, long-term care facilities, home care and hospice services, retail pharmacies, outpatient services and a compre

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