Case Study

B2B service provider finds the way to stay on top of a demanding client base is to integrate internal processes

B2B service provider finds the way to stay on top of a demanding client base is to integrate internal processes

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CASE STUDY B2B service provider finds the way to stay on top of a demanding client base is to integrate internal processes. Overview Established in New Zealand in 1992, First Assistance is now a leading supplier of first line assistance services. The company supplies its clients with the personnel, technology and solutions they need to keep in touch with their customers 24/7, 365 days a year. But with clients ranging from insurers to assis

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