CHALLENGE Dualtron provides cashless electronic point of sale (epos) and payment systems, and cash handling systems for counting, sorting and checking money. It has more than 3,000 systems in its portfolio, including banknote sorters, counterfeit detectors and coin deposit systems. The Dublin-based company provides technical support with a team of 11 field-based staff who use voice, data and text services constantly. With the motto, ‘You can count on Dualtron’, the company prides itself on its reputation for rapidly resolving customer issues. This is reflected in the company’s win in the Services category at the SFA National Small Business Awards 2017, having been shortlisted before in 2012 and 2015. “We have 25-plus years of unbroken maintenance contracts with some of our bank

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