www.jibestream.com | info@jibestream.com | 855 –502–9455 CASE STUDY Award-Winning Patient Experiences How Kaleida Health used indoor mapping and real-time location technology to build a better patient experience Rights Reserved 2 2 Kaleida Health is the largest healthcare provider and largest private employer in western New York State, serving the area’s eight counties with state-of-the- art technology and comprehensive healthcare services. Every year, Kaleida Health serves more than a million patients across their five hospitals of varying ages and complexity. With buildings ranging from over a hundred years old to brand new, many of their facilities were, like most hospitals, maze-like. Across the industry, th

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