Case Study

Award-winning credit union uses workflow to provide superior service

Award-winning credit union uses workflow to provide superior service

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Award-winning credit union uses workflow to provide superior service Case Study | Financial Services | Affinity Plus Federal Credit Union The Challenge Manually routing data and documents at Affinity Plus Federal Credit Union wasn’t just expensive and risky – it impacted member service and inhibited growth. Storage and shipping costs were one thing, but when representatives had to call members back after they hunted down paperwork, Affinity

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