Case Study
Credit union improves service, saves $180k annually
Credit union improves service, saves $180k annually Case Study | Financial Services | Whatcom Educational Credit Union The Challenge Since its founding in 1936, Whatcom Educational Credit Union has been growing steadily. But as the decades passed, storing and managing paper had become costly and difficult. The issue began to affect service, as members often had to wait for staff to retrieve paper documents before processing their transaction