SQL DIAGNOSTIC MANAGER CASE STUDY Aviva (Global 500 / Insurance in United Kingdom) Introduction This case study of Aviva is based on an April 2017 survey of SQL Diagnostic Manager customers by TechValidate, a 3rd-party research service. “With SQL Diagnostic Manager, I am able to track and identify database locks for which a critical report used to fail.” “I really like the dashboard appearance.” “ Challenges The business challenges that led the profiled company to evaluate and ultimately select SQL Diagnostic Manager: Optimizedtheir SQL Server database instances to: Improve database performance. Identify inefficient and poor performing SQL queries, batches, and statements. Accelerate root cause identification and mean time to resolution. Automate alert response actions to correct problems

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