CUSTOMER STORY Integrating multiple CIM installations into one CIM for all Avinor airports has resulted in better information flow and control for incident and crisis management. Every single incident is now documented and accessible from the same database Image: Andreas Lind, AvinorExecutive Summary Avinor has merged all its previous CIM installations into one, common CIM for the issues and crisis management of its 45 airports. The Norwegian state-owned aviation company now has a CIM installation with 600 users, ranging from control towers, to airport managers, staff at the operations centre at Oslo airport and tactical and operational crisis staff. The new CIM with its logs and information boards has helped the crisis management team to quickly get an update of the situation

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