Case Study

Avanade supports JAL Group in leveraging generative AI, assisting in the development of “JAL-AI” and scaling use cases

Avanade supports JAL Group in leveraging generative AI, assisting in the development of “JAL-AI” and scaling use cases

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Avanade supported Japan Airlines (JAL) in developing and deploying “JAL-AI,” a dedicated generative AI platform that automates and streamlines business operations. This solution enabled employees to efficiently search and utilize internal knowledge, significantly enhancing productivity and accelerating JAL’s digital transformation. By partnering with Avanade, JAL successfully scaled generative AI use cases across the company, driving operational efficiency and empowering its workforce with cutting-edge technology tailored to the airline’s unique needs.

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