Case Study
Automation of Cost Containment Process
Client Requirements Client is the region’s leading health insurance company headquartered in the United Arab Emirates (UAE), which focuses on providing comprehensive health insurance solutions to more than 3 million members. The client needed to automate its cost containment process that includes focused behavioral interventions and interventions following trend analysis to identify fraud, waste and abuse of medical services. CitiusTech was selected to build the automated solution which conducted recurring analysis in a timely manner and reported the findings through interactive dashboards. CitiusTech Solution Requirement Analysis CitiusTech team conducted a detailed analysis of the client’s cost containment initiative. The team needed to define a single consolidated fra