Case Study

Automating Umpqua Bank’s KYC/EDD to Proactively Identify Risk

Automating Umpqua Bank’s KYC/EDD to Proactively Identify Risk

Background “Welcome to the World’s Greatest Bank” is the standard greeting at Umpqua Bank, an innovative, entrepreneurial $12 billion Oregon-based community bank and subsidiary of Umpqua Holdings Corporation. With 200 locations from Seattle, Washington, to San Francisco, Central Oregon and Northern Nevada, Umpqua has plans for continued growth. The Challenge Umpqua’s Financial Investigations Department, which is responsible for Know Your Cu

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