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AUTOMATING THE ROUTE OF EFFICIENCY IN POST-CLOSING AUDIT

AUTOMATING THE ROUTE OF EFFICIENCY IN POST-CLOSING AUDIT

Infosys

Infosys BPM automated the post-closing audit (PCA) process for a U.S. financial institution, replacing its manual, error-prone system. Using OCR, NLP, and machine learning, they processed 70+ document types and 900 audit rules. Results: 50% faster audits, 30% higher loan volume, 95% accuracy, and 77% cost reduction. Benefits included better loan quality, governance, and scalability. This success now encourages broader digital transformation across the client’s mortgage operations.

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