Breaking New Ground in Online Customer Experiences: FlamingoAI and AppenAutomating Online Customer Experiences Flamingo specializes in “conversational commerce” technology for enterprises. The company’s artificial intelligence-based virtual assistant platforms help financial services and insurance companies automate online customer experiences for higher satisfaction scores, better sales conversion rates, and lower costs. With offices in New York and Sydney, Flamingo has seamlessly combined instant messaging, smart workflow, natural language processing, and machine learning to automatically serve customers online, guiding them through a chat-based sales process or service experience. “With our platform, ” says chief data scientist Dr. Jack Elliott, “consumers get to have these con

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