CASE STUDY Automating Contract Management When computer systems specialist Michael Maggio joined the materials manage- ment department at Woman’s Hospital in Baton Rouge, LA, he was tasked with au- tomating the purchase of supplies. Today, automation technology is used to process about 80% of the more than 3,200 purchase orders issued by the hospital each year. It purchases $13.5 million in medical and surgical supplies annually. “We’re saving

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