1 Automatic Data Processing, Inc. CASE STUDY CaseStudy | Automatic Data Processing, Inc. In the highly competitive auto industry, technology can often mean the difference between success and failure, whether it’s generating new sales or creating satisfied customers. ADP’s specialized automotive management applications are helping its customers successfully compete every day. Its goal is to help dealers and manufacturers get the most out of their technology solutions by ensuring that customer service is only a click away. Presenting the Solution ADP runs its customer service and support operations with SupportSoft’s Resolution SuiteTM software, a highly scalable software program that can speed customer support related to the use of technology. The software can automatically so

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