ATTENTION. ALWAYS. Automated IT Support Operations for an American Investment Giant with Automation AnywhereOur customer is one of the largest American Mutual fund company that provides professional investment management services. They offer mutual funds services like domestic stock funds, international stock funds, balanced funds, income funds, global stock funds and global bond funds. The company was facing concerns around solving technical support and operational issues. Most of their employees spent a considerate amount of time doing tedious and monotonous work addressing IT support problems. Since, the process was done manually the possibilities of errors would prove detrimental for the business. This costed the company time, effort and a delay in taking necessary actions

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