Case Study

ATHLETIC APPAREL RETAIL CHAIN FM TEAM ACHIEVES ‘FULL CIRCLE ACCOUNTABILITY’ WITH VENDORS NATIONWIDE

ATHLETIC APPAREL RETAIL CHAIN FM TEAM ACHIEVES ‘FULL CIRCLE ACCOUNTABILITY’ WITH VENDORS NATIONWIDE

Pages 4 Pages

Under Armour implemented Service Channel's facilities management software, achieving significant operational improvements across their North American stores. This system enabled real-time tracking, efficient issue resolution, and data-driven vendor management, leading to a 20% reduction in invoice amounts, 16% quicker work order resolution, and a 52% boost in first-time work order completion. This partnership with Service Channel facilitated a shift from manual to automated processes, enhancing efficiency and vendor relationships for Under Armour.

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