athenahealth Guide to Virtual CareContents Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Why now .................................... 2 Make use of flexible, convenient scheduling options .......................... 3 Expand access to care with customized support .........................4 Embrace telehealth for value-based care initiatives ..................6 Use telehealth for specific types of visits .............................. 7 Conclusion ..................................8 Citations and endnotes .....................91 In the face of the COVID-19 pandemic, healthcare organizations turned to telehealth in record numbers to deliver needed care. The growth in telehealth adoption isn’t likely to be a temporary pandemic change, however. Spurred

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