Internal Audit, Risk, Business & Technology Consulting Entertainment resorts combine technology, creativity and commerce at scale to create immersive entertainment environments. The final product takes an enormous amount of work that is largely invisible to visitors. Just as a duck paddles furiously beneath the surface to create the illusion of an effortless glide, it takes concerted effort and innovation for entertainment operators to preserve the sense of effortlessness and magic. The resort which Protiviti assisted with creating this sense of effortless experience is a world-renowned destination attracting millions of visitors annually. When credit card companies imposed new fraud liability rules in 2015, resort management immediately saw this as an opportunity to also enhance

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