Clarasys is a London based independent management consultancy servicing a range of clients, from small not-for-profit organisations to multi-national corporations. Their focus is to help clients to improve their customer experience and lead to cash process (everything from how a customer finds a product to how they are invoiced), making use of their expertise in business change, technology and agile delivery techniques to deliver sustainable business improvements. Some of Clarasys’ clients include Thomson Reuters, Informa and some public sector clients. Many of them are complex global multi-sites that need to understand the complexity of their internal business processes and seek Clarasys management consulting services to help them do that. The ClientMediaCom Case Study www.wearea

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