Case Study www.servicenow.com Business Need Ashley Furniture Industries, Inc. is the largest manufacturer of furniture in the world, and its goal is to continue a rapid pace of global growth while maintaining the quality that has led to its overall success. CIO, Bob White, knows that IT plays an essential role in helping to accelerate the company’s growth and quality goals. He knows that IT can make business processes more efficient by adding structure and automation to speed responsiveness, improve decision-making, expand knowledge and insight and free departments and employees from repetitive and mundane tasks. “We use the ServiceNow platform and will continue to use it to drive value into the business and increase transparency,” reflects Brian Golish, IT Director, Enterprise Ser

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