The case study describes how Ascot Group, a global insurance and reinsurance company, partnered with SoftwareOne to enhance productivity through Microsoft 365 Copilot. Aiming for a unified, AI-driven view of risk, Ascot implemented Copilot using SoftwareOne’s change management playbook. After readiness assessments and pilot testing, 100 users saved 2–4 hours weekly, achieving clear ROI. Copilot improved research, document summarization, and email drafting while ensuring compliance via Microsoft Purview. With a 67% adoption rate, Ascot plans company-wide deployment and integration of GitHub Copilot, crediting SoftwareOne’s governance and change management expertise for project success.

Join for free to read