Case Study

ARPAVIE relies on ServiceNow for high performance helpdesk

ARPAVIE relies on ServiceNow for high performance helpdesk

Pages 4 Pages

ServiceNow is highly regarded for process management, offering agility and scalability. ARPAVIE achieved an 85% resolution rate for IT issues within one hour and a 4/5 satisfaction score in 2023, enhancing helpdesk performance significantly.

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