Armstrong Bell shed light on LED supplier’s telephone system
Armstrong Bell shed light on LED supplier’s telephone system
2 PagesArmstrong Bell the telecoms specialist has been called in to unravel the effects of make do and mend for the UKs leading LED lighting company. Armstrong Bell shed light on LED supplier’s telephone system Collingwood Lighting supplies LED systems for bars, clubs and domestic installations and operates 3 brands from its Northampton head offi ce, with a call centre which provides sales and support to end users, electrical wholesalers and its own team of sales representatives. The fi rm were exasperated after having outgrown a seven year old telephone system within just fi ve years, despite several attempts to bring it up to scratch. The Armstrong Bell solution was a new NEC SV8100 telephone system, Integrated with the MyCalls call management package. The call centre handles more t
