Case Studies IPitomy Case Study - ARC of Chemung Founded in 1953, The Arc of Chemung is a not for profit organization committed to meeting the needs of individuals with intellectual and developmental disabilities and their families in the Chemung County, New York State area. The agency provides quality supports and opportunities for individual growth for every person supported by means of education, increased community acceptance and participation. The Arc of Chemung is a chapter of the state agency, NYSARC, Inc. and is nationally accredited by The Council on Quality and Leadership (CQL). The ARC of Chemung switched to IPitomy in an effort to modernize their telecommunications system and reduce telecom expenses. They had been utilizing the local incumbent provider services since their inc

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