Case Study

Big 5 Sporting Goods takes a game-changing approach to tax credits

Big 5 Sporting Goods takes a game-changing approach to tax credits

Pages 2 Pages

Big 5 Sporting Goods, a major retailer with over 400 locations and 9,000 employees, faced challenges with its manual Work Opportunity Tax Credit (WOTC) screening process, which led to missed tax credits. In 2013, the company implemented ADP SmartCompliance for Tax Credits, automating the WOTC screening process. This shift allowed for near 100% completion of WOTC forms during the application process, ensuring timely compliance and maximizing tax credit eligibility. Johnny Mirador, HR Processes and Practices Manager, praised ADP for its excellent customer support and the efficiency gained through automation. The long-standing partnership with ADP is valued for its reliability and responsiveness.

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