Case Study
Applying Agile Methods in Support of Creating a World-Class Guest Experience
Case Study: Applying Agile Methods in Support of Creating a World-Class Guest Experience To see more case studies, go to www.pointb.com Challenge As one of the world’s most popular entertainment establishments, our client recently launched the largest initiative in the history of its online division. Tied to an approximately $1 billion program across its theme parks and hotel properties, the focus of this initiative was to enhance the guest exper