Sensitivity: Internal & Restricted 8x8 Case Study Sensitivity: Internal & Restricted © confidential 2 8x8 Inc. is a provider of cloud communications and customer engagement solutions. 8x8 solutions include cloud-based voice, contact center, video, mobile and unified communications for small, medium to enterprise businesses. Application under test is Virtual Office application Virtual Office (VO) is a comprehensive unified communications application that integrates a business softphone with visual voicemail, corporate directory, instant messaging, presence, video calling, fax, call recording, web conferencing, and social media across geographies Customer Profile & Application under test Sensitivity: Internal & Restricted © confidential 3 Business Objectives & Proposed solution •

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