ANSAFONE’S IN-DEPTH EXPERIENCE IN CAPTURING FNOL CLAIMS HELPED A COASTAL PROPERTY UNDERWRITER DELIVER EXCEPTIONAL CUSTOMER SUPPORT IN THE AFTERMATH OF A DEVASTATING HURRICANE.With Hurricane Florence threatening to slam the North Carolina shoreline as a Category 3 storm, a current client which is a large regional insurance carrier was anxiously preparing for an inundation of calls from devastated prop- erty owners. The underwriter needed to quickly expand its current staffing support and telephony resources to effi- ciently field a large volume of First Notice of Loss (FNOL) reports once the hurricane made landfall. It was imperative that the company find a quick, thorough call center solution with minimal set-up time and were happy to learn Ansafone has experience in Catastrophe

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