Case Study

Ancestry Finds a Trusted Partner in Navan

Ancestry Finds a Trusted Partner in Navan

Pages 5 Pages

Ancestry partnered with Navan in 2019 to replace its outdated travel management system, addressing challenges like clunky booking processes, insufficient inventory, and low adoption rates. Navan's fast implementation and intuitive tools transformed Ancestry's travel experience, improving policy compliance by 12% year-over-year and cutting reporting time from three hours to under one. The mobile app, one-time trip fees, and real-time reporting tools significantly enhanced user satisfaction and administrative efficiency. During COVID, Navan’s duty-of-care features provided critical support, ensuring employee safety. With Navan, Ancestry found a trusted, adaptable partner capable of scaling with their growing needs.

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