1 http://servion.com © Servion Global Solutions • Servcare’s implementation included a singular platform to centrally manage their service activities. This ensured more than 99.5% guaranteed system uptime and helped automate their IVR capabilities by 70% • With the solution implemented, TTSL was able to achieve substantial increase in their CSAT scores • Multiple services / LoBs across CDMA / GSM • Automate customer handling • Manage /

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