Case Study

An Environmentally-Friendly Data Center And A Contact Center Voice Architecture To Seamlessly Connect All Working Processes

An Environmentally-Friendly Data Center And A Contact Center Voice Architecture To Seamlessly Connect All Working Processes

Pages 4 Pages

CAPGEMINI CHINA OFFERS DOMESTIC CUSTOMERS ACCESS TO A GLOBAL NETWORKING INFRASTRUCTURE ALCATEL-LUCENT ENTERPRISE FORMED A STRATEGIC PARTNERSHIP TO DEVELOP A SOLUTION THAT DELIVERED A HIGH-AVAILABILITY NETWORK, AN ENVIRONMENTALLY-FRIENDLY DATA CENTER AND A CONTACT CENTER VOICE ARCHITECTURE TO SEAMLESSLY CONNECT ALL WORKING PROCESSES CHALLENGES • Needed a reliable, high-availability and scalable networking infrastructure, an environmentally-fri

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