Case Study
An Automated Wellbeing And Service Follow - Up Solution That Facilitates ED Case Management
An Automated Wellbeing and Service Follow-up Solution That Facilitates ED Case Management Tom Scaletta MD, Medical Director, Emergency Services, Edward Hospital (Naperville, IL) Description Edward Hospital discharges 70,000 patients annually from its two emergency departments (EDs). We designed and implemented a cloud- based solution to automatically contact discharged ED patients, pose a series of questions and refer patient responses