Newgen Software helped an Australian automotive service leader achieve operational efficiency by automating manual claims processing and eliminating error-prone data entry. Their unified claims solution replaced disparate legacy systems, providing end-to-end visibility and a single source of truth across the organization’s operations in Australia, New Zealand, the UK, and the Philippines. This transformation streamlined workflows, improved data accuracy, and enhanced claims management, enabling the fast-growing company to scale efficiently and deliver better service to its customers.

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