1 Customer Story - University of Michigan America’s #1 Public University Promotes Academic Success with Comprehensive IT Service Management2 The University of Michigan’s Ross Business School is driving greater efficiency and saving money across the school’s IT and operations departments; enhancing learning, teaching, and research. About University of Michigan The University of Michigan is ranked as the best public university in the United States, as well as the country’s top research university, boasting 502 reported inventions. Established in 1817, it is Michigan's oldest institute of higher education, one of the state’s leading employers, and a founding member of the Association of American Universities. The University of Michigan has approximately 60,000 undergraduate and grad

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