Client Spotlight - American Institutes for Research • © 2019 The Ken Blanchard Companies. All rights reserved. Do not duplicate • 032719 • MK1040 American Institutes for Research Building Coaching Skills for a Values-Based Organization Leaders at the American Institutes for Research (AIR) are dedicated to helping employees embody AIR’s corporate values by creating an inclusive and respectful work environment. They recently replaced the company’s existing performance review process, which had been based on annual reviews, with a new approach based on giving and receiving feedback on a regular basis. This allows real-time assessment of performance and improves communication. In addition, they have developed a training series they call Living the AIR Values to strengthen the foundat

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