©2020 LogMeIn, Inc. All rights reserved. 04.16.20/PDF/LMI1157 American Family Insurance is one of the largest personal-line insurers in the United States. Founded in 1927, American Family Insurance offers auto, homeowners, property/casualty and life insurance products. Challenge American Family Insurance prides itself on customer relationships. That’s why when they were researching a new telephone system, their foremost concern was finding a reliable service that wouldn’t cause dropped calls or periods without phone service that had previously damaged their relationships with clients. “We have to have communication systems that are both reliable and economical. I can’t afford any breakdowns in our channels. The phones are obviously critical to our process here,” said Rob H

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